Since this is a food product we cannot accept returns once it is shipped. We do want to make sure you are completely satisfied with your purchase and will do what we can to make things right if something goes wrong.
If, for whatever reason, you are not completely satisfied with your purchase, your items may be returned for a full refund within 14 days of receipt of shipment for our online orders.
Refunds, returns or exchanges will be accepted on the following items:
Returns with a gift receipt will be refunded to the person receiving the gift in the form of a store credit.
To return item(s), please follow the instructions below:
Once your return is received, the item(s) will be inspected for defects or damage. Returned items must be in good, sellable condition to qualify for a refund.
A refund will be issued in the amount of the returned (items) in the original form of payment to the original customer within 3-4 business days, less shipping costs. Shipping costs will not be refunded. You will be notified via email when your refund is processed.
If you were shipped the wrong item, your items are defective, or your merchandise was damaged in transit, please save the original packaging and contact our Customer Service Team at firstname.lastname@example.org with the following information:
Once your email has been received, we will work with you to get a replacement item ASAP. Unfortunately, we are unable to replace your item(s) without photo documenting the wrong, damaged or defective product. Please do not throw away your wrong, damaged, or defective item without first notifying us. After evaluating your incorrect, damaged or defective product, we will ship a replacement item. You will be notified via email when your replacement is shipped. Thank you for your understanding!
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Our products are delivered in the following ways:
Our products are all recyclable. We ship using paper products which were made with recycled materials. The glass jars we package our salts in can be re-used or recycled.
Our salt is sustainably harvested from the sea as it has been for thousands of years.
Don’t miss out on our “Limited Time only salt flavors”. Recipe inspiration, sales, and videos. We do not sell my personal information.
We accept PayPal, ApplePay, Stripe, Square and all major credit cards. Copyright © 2021-2023 Sicilian Sea Salt for sale - All Rights Reserved. SicilianSeaSalt.com
3324 East Ray Road, #624 Gilbert, Arizona 85236, United States
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We are currently shipping new orders the Second week of October.